Patient Financial Services (PFS) Account Representative I

Newberry Health • Newberry, SC

14d

About The Position

Newberry Health is seeking a full-time Patient Financial Services (PFS) Account Representative I. Newberry Health is a 90-bed, acute-care, independent, not-for-profit hospital in Newberry County, South Carolina, recognized with the Joint Commission Gold Seal of Approval.

The role analyzes accounts receivable, resolves unpaid claims, and handles billing inquiries. It includes following up with third-party payers and patients to ensure payment is received in accordance with payer contracts. The representative complies with applicable federal and state billing laws and regulations and works collaboratively with hospital departments, physicians and physician office staff, third-party payers, patients, and team members to support accurate and timely payment.

Requirements

• Associate degree or higher, or a high school diploma or equivalent with at least two years of specific revenue-cycle, job-related experience.
• Successful completion of basic medical terminology coursework.
• Proven knowledge of Microsoft Outlook, Excel, and Word.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize.
• Versatility and flexibility, including willingness to work within constantly changing priorities.
• Effective and independent decision-making skills.

Nice To Haves

• Prior experience with the Meditech BAR system.
• Healthcare Financial Management Association (HFMA) Certified Patient Account Representative (CPAR).

Responsibilities

• Analyze accounts receivable.
• Resolve unpaid claims.
• Handle billing inquiries.
• Follow up with third-party payers and patients to ensure payment in accordance with payer contracts.
• Comply with applicable federal and state billing laws and regulations.
• Collaborate with hospital departments, physicians and physician office staff, third-party payers, patients, and team members to ensure accurate and timely payment.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree