Patient Financial Counselor
About The Position
Identifies and coordinates all aspects of financial obligations for private pay patients. Including, but not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collection. Assures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Associate's Degree or equivalent experience.
- 3 years of experience in patient financial services or medical billing in a hospital business office, OR 5 years of experience without a degree.
Responsibilities
- Identifies and coordinates all aspects of financial obligations for private pay patients.
- Manages patient relations.
- Liaises with physicians regarding financial liabilities.
- Provides deposit estimates and collection.
- Responds to and documents customer needs and/or complaints related to financial services in a timely and professional manner.
- Supports organizational goals, system improvements, and recovery strategies.
Benefits
- Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
