PAIN & SPINE - PATIENT FINANCIAL COUNSELOR
About The Position
Mountain View Hospital is seeking a Patient Financial Counselor to work medical accounts before procedures or pain management appointments. The role works with business office patient financial staff to obtain patient information, contacts insurers by phone or web to review benefits, and calculates each patient’s estimated portion based on those benefits. The counselor works with billing department staff and clinics to help ensure patients understand the cost of treatment. Mountain View Hospital and its 29 affiliate clinics provide care across the Snake River Valley, with services ranging from wound care and urgent care to oncology, neurology, physical therapy, speech therapy, neonatal intensive care, robotic surgery, and rural health. The organization describes its work environment as mission-driven, people-centric, and supportive.
Requirements
- High school degree or equivalent GED.
- Two years of medical staff office work may be substituted for the education requirement.
Nice To Haves
- An associate degree or equivalent from a two-year college or technical school would be helpful.
Responsibilities
- Work medical accounts before procedures or pain management appointments.
- Work with business office patient financial staff to obtain patient information for procedures or services.
- Contact insurance companies by phone or web to review patient benefits.
- Calculate the patient’s estimated portion based on insurance benefits.
- Work with billing department staff and clinics to ensure patients are educated about treatment costs.
Benefits
- Medical, dental, and vision insurance.
- Paid time off for vacation, holidays, and sick days, plus medical paid time off.
- Retirement plans, including a 401(k) with up to a 6% match.
- Earned quarterly bonus program.
- Education reimbursement program.
- Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
