Patient Family Centred Care Specialist

HealthCareersInSask.ca • Saskatoon, SK

4d • Onsite

About The Position

Patient and Family Centred Care Specialists are responsible for performing various key functions within the Patient and Client Experience portfolio. The Patient and Family Centred Care (PFCC) Specialist works closely with the Director in providing guidance on PFCC and patient engagement activities that align with the Saskatchewan Health Authority (SHA) strategic initiatives and continuous improvement activities. The Specialist works closely with leaders, all departments and operation leads and managers to plan, develop and implement successful PFCC strategies including patient engagement throughout the SHA that aligns with the provincial priority of Patients First and recognizing patients as partners in all areas of the organization from front line care teams to Governance and Leadership teams.

The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred.

Requirements

• Five (5) years leadership experience
• 3-5 years' experience working in a complex, multi-stakeholder environment
• Valid Class 5 driver's license
• Licensed, and in good standing, with regulatory body, if applicable
• Undergraduate degree or diploma in a healthcare or management related discipline
• Undergraduate degree or an equivalent combination of education and experience
• Analytical skills
• Critical thinking skills
• Capability to transform systems: Encourage and support innovation
• Mobilizes people, inspires and leads by example
• Knowledge in the Saskatchewan health care system
• Knowledge in organization's goals, vision, mission and values
• Knowledge in First Nation and Metis history in Saskatchewan
• Strong interpersonal skills
• Commitment to a diverse, representative workforce and cultural safety
• Knowledge in applicable legislation and standards
• Exemplifies ethical practices, professionalism and personal integrity
• Proven ability to collaborate and partner with a wide variety of stakeholders
• Ability to lead and coach others
• Committed to delivering on patient and family centred care
• Commitment to quality, safety, and improvement striving towards zero harm
• Knowledge in the Truth and Reconciliation Commission Calls to Action
• Ability to adapt to and implement change
• Knowledge in applicable human resource functions and disciplines
• Upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position.
• Consent to application history and talent profile being shared with Human Resources and the applicable hiring team.
• Bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search.

Responsibilities

• Providing guidance on PFCC and patient engagement activities that align with SHA strategic initiatives and continuous improvement activities.
• Planning, developing, and implementing successful PFCC strategies including patient engagement throughout the SHA.
• Recognizing patients as partners in all areas of the organization from front line care teams to Governance and Leadership teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree