Patient Experience Associate

NY United Health ServicesNorwich, NY
Onsite

About The Position

Under supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures. This role is part of the UHS Cardiology Norwich department and operates on a day shift with a regular scheduled weekly hour of 40. The compensation range is $16.35 - $21.49 per hour, depending on experience.

Requirements

  • High School Diploma or equivalent.
  • Proficient computer skills.
  • Knowledge of Medical Terminology.
  • Experience with scheduling.

Nice To Haves

  • Two years’ experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
  • Current driver's license

Responsibilities

  • Performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Discounted childcare through Bright Horizons
  • Pet insurance
  • Legal services
  • Identity theft protection
  • PTO starts accruing from day one
  • 403(b) retirement plan with company match
  • Flexible spending accounts
  • Access to financial advisors
  • Up to $400/year in wellness rewards
  • 24/7 EAP counseling
  • Virtual mental health support
  • Food pantry
  • PTO donation program
  • Professional attire through the Classy Closet
  • Access to 100,000+ online courses
  • Leadership programs
  • Tuition reimbursement
  • Clinical ladders
  • Internal mobility
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service