Patient Escorter-Transporter I

ECU Health Medical Center•Greenville, NC

5d•$18 - $20

About The Position

The Patient Escorter-Transporter I provides transportation for patients and patient care items, ensuring patient safety and well-being through the use of safety devices and close observation. The role provides safe, comfortable, and dignified transport while following applicable protocols and supporting basic patient care needs during transit. The position also transports medical materials and equipment, maintains clean equipment, and follows safety and aseptic practices. The transporter uses EPIC and related information systems to manage and document transport requests and coordinates with the lead to complete transports in a timely manner. The role adheres to hospital and departmental policies and collaborates with department and organizational teams.

Requirements

High school graduate or equivalent, or a higher degree.
Basic computer skills.
Current American Heart Association Heart Saver certification or higher.
No related work experience required.

Responsibilities

Transport patients safely, comfortably, and with dignity, using safety devices and close observation.
Provide comfort items, maintain cleanliness, assist with personal needs, and answer basic questions within policy during transport.
Follow safety regulations for medical equipment, including oxygen and IVs.
Maintain patient confidentiality and comply with HIPAA requirements.
Keep equipment clean and use appropriate safety precautions.
Transport lab specimens, surgical trays, medications including IV admixtures, and durable medical equipment while following aseptic techniques when handling specimens.
Use EPIC and information systems to log in, manage transport requests, acknowledge and complete jobs, enter delay codes, communicate through secure chat, and manage break and lunch times.
Coordinate with the lead to ensure timely completion of transports.
Follow hospital and departmental policies, including dress code, attendance, meeting, and mandatory training requirements.
Collaborate effectively within the department and with other organizational teams.
Perform other duties as assigned.