Patient Engagement Coordinator Remote
About The Position
The Patient Engagement Coordinator is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of the manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.
Requirements
- HS diploma or GED Required
- Ability to fluently speak, read and write English
- Ability to read and interpret documents such as safety rules, handbooks, polices, procedure manuals, and training manuals
- Ability to communicate effectively, verbally and written, with all levels of staff and patients
- Must be able to work independently and have strong attention to detail
- Must be at least 18 years of age
Nice To Haves
- Medical office experience strongly preferred
Responsibilities
- Responsible for processing incoming fax referrals for the organization
- Follows assigned timeline for contacting potential to schedule appointments
- Responsible for notifying referring doctor office of status within established guidelines
- Accurately schedules new patient (and some established patient) appointments based on referral request and by following established scheduling protocols.
- Maintain and follow HIPAA policies and procedures
- Record daily productivity on assigned log sheets
- Utilize various 3rd party vendors to effectively communicate with patients
- Assist Operations Manger in related projects and assignments as assigned
- Other relevant duties as assigned by the Manager/Director
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
