Patient Education Manager - MidAtlantic Region

TakedaUniondale, NY
Remote

About The Position

Delivers and executes upon the patient education strategy to best support the patient community through branded and unbranded education. The Community Education Specialist is responsible for product support and helping meet the appropriate unmet educational, access and resource needs of patients who have diseases for which Takeda has a product. The educator collaborates with patient advocacy groups, marketing, and cross functional partners to ensure a ONE Takeda approach to patient education and to be a liaison to Takeda resources.

Requirements

  • Bachelor’s Degree in Education, Biology or Related Field, or High School Diploma with 5 Years of relevant experience in clinical setting, healthcare education or social services.
  • Excellent communication and presentation skills.
  • Analytical and problem solving capability, along with ability to work independently.
  • Strong interpersonal skills and ability to work with team members, customers and internal and external employees at all levels.

Nice To Haves

  • Hemophilia or bleeding disorders experience preferred, along with expertise in community outreach.

Responsibilities

  • Supports Advocacy Chapters to determine educational needs analysis and develop strategies to educate and advance English Language education needs for the bleeding disorders community.
  • Provides customer feedback and acts as liaison to Sales, Marketing and other internal teams on products, programs and tools.
  • Coordination/communication of activities and identification of issues across all teams that interface with the customer (i.e. clinical consultants, field service, sales, quality) in order to address issues within assigned responsibilities.
  • May provide support and professional expertise to internal and external customers by providing health education which includes planning and implementing educational seminars and training programs geared towards bleeding disorder community.

Benefits

  • medical, dental, vision insurance
  • a 401(k) plan and company match
  • short-term and long-term disability coverage
  • basic life insurance
  • a tuition reimbursement program
  • paid volunteer time off
  • company holidays
  • well-being benefits
  • up to 80 hours of sick time
  • up to 120 hours of paid vacation
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