Patient Dining & Hospitality Manager

Compass Group•Jackson, TN

1d•$55,000 - $60,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences for patients and in their cafés to support healing and health. With over 70 years of experience serving major health systems, Morrison combines culinary, nutritional, and operational expertise to enhance the healthcare experience. Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and a Top 125/APEX Award Training Organization. The company employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600 million meals annually. This role is for a Patient Dining Services Manager to lead the Patient Services Team in an 800-bed Acute Care setting.

Requirements

Minimum of 2 years management experience in a customer service, hospitality, hotel or food service setting.
Ability to work in a fast-paced, high volume acute care setting.
Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.

Nice To Haves

ServSafe® certified

Responsibilities

Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
Hires, directs, coaches, trains, and develops between 20-25 patient service team members.
Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
Ensures patient services staff assists in achieving stated patient satisfaction goals.
Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs.