Patient Dining & Hospitality Manager

Compass Group•Jackson, TN

4d•$55,000 - $60,000•Onsite

About The Position

We are seeking a Patient Dining Services Manager to lead our Patient Services Team in an 800-bed Acute Care setting in Jackson, TN. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for over 70 years, leveraging culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has over 1,600 registered dietitians and 1,200 executive chefs, and serves over 600M meals annually.

Requirements

Minimum of 2 years management experience in a customer service, hospitality, hotel or food service setting
Ability to work in a fast-paced, high volume acute care setting
Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Nice To Haves

ServSafe® certified

Responsibilities

Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
Hires, directs, coaches, trains, and develops between 20-25 patient service team members
Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
Ensures patient services staff assists in achieving stated patient satisfaction goals
Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs