About The Position

TouchPoint Support Services is hiring full-time and part-time Patient Dining Associates (Dietary Aides) at St. Vincent's Clay County Hospital in Middleburg, Florida. Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays, supporting patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. Applicants must be willing to train. The posted schedules are 6:30 a.m. to 1:30 p.m. and 1:00 p.m. to 8:00 p.m.; workdays may vary and weekends are required. The fixed pay rate is $15.00 per hour. The role requires reading, writing, and interpreting documents in English, basic computer and math skills, and the ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts. Certain positions may require Florida Level 2 background screening.

Requirements

  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
  • Willingness to train.
  • Certain positions may require Florida Level 2 background screening.

Responsibilities

  • Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to patients’ selections accurately and on time; retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO requirements, and follow facility confidentiality and patient-rights policies under HIPAA.
  • Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie-count requirements.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other assigned duties.

Benefits

  • Uniform top, shift shoes, perks program, and a lunch ticket.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Full-time positions additionally offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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