PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
About The Position
The Patient Dining Associate works on assigned units in a healthcare facility and provides patient dining services, including helping patients make menu selections and assembling, delivering, and picking up meal trays. The associate is part of the caregiving team and supports patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The position requires communicating with patients, nursing staff, caregivers, culinary team members, and dietitians to meet patients’ nutritional requirements and restrictions, accommodate allergies and preferences, and address concerns. Associates follow applicable regulatory, confidentiality, food safety, infection control, health, and sanitation procedures.
Requirements
- At least 6 months of prior customer service and food service-related experience.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Responsibilities
- Help patients understand menu selections and work with nursing staff to ensure orders comply with nutritional requirements and restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s selections in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards, and follow facility confidentiality and patient rights policies under HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat food by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel in a timely manner according to department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance for full-time positions
- Dental insurance for full-time positions
- Vision insurance for full-time positions
- Life insurance/AD for full-time positions
- Disability insurance for full-time positions
- Commuter Benefits for full-time positions
- Employee Assistance Program for full-time positions
- Flexible Spending Accounts (FSAs) for full-time positions
- Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
