About The Position

Morrison Healthcare is hiring full-time and part-time Patient Dining Associates (Dietary Aides) at UK King's Daughters in Ashland, Kentucky. Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays. The role supports patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. Associates work with nursing staff, caregivers, culinary team members, and dietitians to meet patients’ nutritional needs and address restrictions, allergies, sensitivities, and cultural, ethnic, or religious preferences. The role also includes complying with food safety, infection control, confidentiality, patient rights, and sanitation requirements, as well as completing reports and communicating patient concerns to appropriate personnel. The position is offered at a fixed rate of $15.00 per hour. Full-time and part-time schedules are available; days and hours may vary, with flexible scheduling. More schedule details are provided during the interview.

Requirements

  • Previous customer service experience.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

  • Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals accurately and promptly according to each patient’s menu selection; retrieve trays from patient rooms at assigned times.
  • Comply with regulatory standards, including federal, state, and JCAHO requirements, and follow facility confidentiality and patient rights policies under HIPAA.
  • Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have calorie-count requirements.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability Insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (full-time positions)
  • Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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