Patient Dining Associate

DUNCAN REGIONAL HOSPITAL•Duncan, OK

18h•Onsite

About The Position

The Patient Dining Associate provides high-quality customer service and prepares and delivers food trays to patients at assigned DRH Health locations. The role follows food-handling, health, and safety regulations and procedures, including patient identification and diet requirements. It also involves processing patient nourishment orders, preparing food and special diet items, maintaining food-service areas and equipment, and complying with DRH employment policies and safety requirements.

Requirements

Ability to communicate effectively with others.
Basic ability to use technology related to job duties and responsibilities, including basic phone and computer skills such as email and texting.
Ability to read information on paper and computer screens.
Ability to follow applicable regulations, policies, procedures, and established techniques.
Attention to detail and ability to adapt procedures, processes, tools, equipment, and techniques to job requirements.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to maintain a positive attitude and professional, ethical conduct, and communicate respectfully with coworkers and other departments.
Ability to work under pressure, independently and as part of a team, and complete assignments in a timely manner.
Ability to use relevant electronic and communication devices and provide and respond appropriately to clear directions.
Knowledge of the proper and safe use of applicable custodial equipment.
Must meet the safety-sensitive drug-testing requirements described in the posting; positive THC results are not permitted, including for applicants with a medical marijuana card.
Must complete respirator and fit testing when required for team members at risk of exposure to airborne infectious diseases, droplet-producing procedures, or caustic chemicals.
Vaccinations are required under DRH policy as a condition of employment; medical and religious exemptions are available upon request.

Nice To Haves

High school diploma or equivalent, or work-related experience.
Oklahoma food handler’s permit.

Responsibilities

Deliver food trays to patients and serve trays using patient identifiers.
Record the amount and type of special food items served to patients.
Use a tablet to process patient orders accurately and promptly.
Provide courteous, attentive customer service, including positive greetings, patience, active listening, and clear verbal communication.
Process nourishment orders requested by patients.
Read tray tickets and select the listed food and non-food items.
Prepare food items such as sandwiches, salads, soups, and beverages.
Check filled trays for completeness and place them on a cart or conveyor belt.
Ensure portions follow the diet list on each tray ticket and follow standard patient diet procedures.
Coordinate AM and PM nourishment orders and print nourishment labels.
Prepare special orders, including blending foods for soft or liquid diets, and coordinate delivery of tube-feeding and oral-supplement orders.
Proactively stock floor orders in nursing units and assemble trays for after-hours service.
Wash dishes and clean and sanitize work areas, tables, cabinets, and food-delivery carts.
Advise management of equipment or repair needs.
Collect trash and place it in designated containers.
Wear uniforms according to the dress code, attend scheduled shifts punctually, use assistive lifting devices, and follow safety protocols.
Meet and maintain required conditions of employment, including required vaccinations; follow DRH Standards of Behavior and demonstrate DRH core values.
Perform other related duties as assigned.