About The Position

Morrison Healthcare is hiring full-time and part-time Patient Dining Associates to work on assigned units in a healthcare facility. Associates help patients make menu selections and assemble, deliver, and retrieve meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role is based at FHS Willow Creek, 4301 Greathouse Springs Road, Johnson, Arkansas. The position requires previous customer service experience. Schedules include Tuesday, Wednesday, and Thursday from 12:00 p.m. to 6:00 p.m., Friday and Saturday from 6:00 a.m. to 6:00 p.m., and a part-time schedule Monday through Friday from 6:00 a.m. to 12:00 p.m. More schedule details are provided during the interview. The fixed pay rate is $18.00 per hour.

Requirements

  • Previous customer service experience.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

  • Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to patient selections in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO standards, and follow facility confidentiality and patient-rights policies under HIPAA.
  • Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
  • Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability Insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (FSAs) (full-time positions)
  • Paid and/or unpaid time off benefits may be available in accordance with applicable laws.
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