About The Position

Unidine is hiring full-time and part-time Patient Dining Associates to work on assigned units at Adena Regional Medical Center in Chillicothe, Ohio. Associates help patients make menu selections and assemble, deliver, and retrieve meal trays. They are part of the caregiving team and help meet patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature. Shifts are 12 hours, with days and hours varying and rotating weekends and holidays. Additional schedule details are provided during the interview. The role includes coordinating with nursing, caregivers, culinary team members, and dietitians to address nutritional requirements, restrictions, allergies, sensitivities, and patient preferences. Associates follow applicable regulatory requirements, confidentiality and patient-rights policies, food safety and infection-control procedures, and health and sanitation regulations. They also communicate patient concerns to appropriate personnel and complete required reports. The posted pay range is $17.00 to $19.00 per hour. Unidine describes a fun work environment, a supportive team, and a career with a national hospitality company. Full-time and part-time associates receive specified retirement, shopping, wellness, discount, identity protection, pet insurance, and voluntary benefits. Full-time positions additionally offer medical, dental, vision, life, disability, commuter, employee assistance, and flexible spending benefits. Associates may also be eligible for paid or unpaid time off under applicable laws.

Requirements

  • Previous customer service, patient services, and healthcare experience is required.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
  • Must be able to perform the essential functions satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Help patients understand menu options and coordinate with nursing to ensure orders comply with nutritional requirements and restrictions.
  • Work with caregivers and the culinary team to identify menu alternatives for allergies, sensitivities, cultural, ethnic, or religious preferences, and requests for additional selections.
  • Manage tray tickets and assemble meals accurately and promptly according to patients’ selections.
  • Retrieve trays from patient rooms at assigned times.
  • Follow regulatory agency standards, including federal, state, and JCAHO standards.
  • Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians with monitoring patients who cannot eat by mouth, are on liquid diets, or have calorie-count requirements.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports required by company policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability Insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (full-time positions)
  • Associates may be eligible for paid and/or unpaid time off benefits under applicable federal, state, and local laws.
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