Patient Coordinator at Warren Orthodontics

Warren OrthodonticsSpringville, UT
Onsite

About The Position

Warren Orthodontics is a top-rated orthodontic office in Springville, Utah, with a mission to be the best part of their patients' day by creating beautiful smiles and lasting relationships through excellent service, state-of-the-art orthodontic treatment, and beautiful results.

Requirements

  • Bilingual English/Spanish speaker REQUIRED.
  • Reception background.
  • Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Nice To Haves

  • Dental or orthodontic experience a plus.
  • We are willing to train the right person even without experience!

Responsibilities

  • Greet all patients upon their arrival and ensure their needs are exceeded.
  • Monitor the arrival of patients.
  • Schedule all appointments.
  • Stabilize the production by scheduling the Ideal Day.
  • Facilitate the production and scheduling portion of the morning meeting by identifying open time in the schedule for various appointment types.
  • Update addresses, telephone numbers and insurance information as the patients arrive.
  • Oversee the schedule during the day to ensure that it runs smoothly.
  • Adjust the schedule as necessary.
  • Complete a telephone slip for each new patient and forward documents to them.
  • Monitor and track new patient phone calls and document referral sources and pertinent information.
  • Oversee and train all appropriate staff members on the scheduling program/software.
  • Perform other tasks as assigned by the office manager and doctor.
  • Interpret phone calls, new patient visits, billing inquiries, etc. for Spanish speaking patients.

Benefits

  • health insurance
  • paid holidays
  • vacation days
  • fun outside activities
  • bonuses
  • Medical
  • Dental
  • Vision
  • 401(k)
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