Patient Coordinator at Warren Orthodontics

Specialty Dental Brands-UT•Springville, UT

just now•$18 - $21•Onsite

About The Position

Warren Orthodontics is a top-rated orthodontic office in Springville, Utah, dedicated to providing excellent service, state-of-the-art orthodontic treatment, and beautiful results. Their mission is to be the best part of their patients' day by creating beautiful smiles and lasting relationships in a caring way. This full-time position offers a competitive salary and an excellent career opportunity within a unique and supportive work environment with family-friendly hours.

Requirements

Reception background.
Bilingual English/Spanish speaker REQUIRED.
Uphold the culture outlined in the SDB Handbook, with a focus on core values and additional responsibilities as defined.

Nice To Haves

Dental or orthodontic experience a plus.

Responsibilities

Greet all patients upon their arrival and ensure their needs are exceeded.
Monitor the arrival of patients.
Schedule all appointments.
Stabilize the production by scheduling the Ideal Day.
Facilitate the production and scheduling portion of the morning meeting by identifying open time in the schedule for various appointment types.
Update addresses, telephone numbers and insurance information as the patients arrive.
Oversee the schedule during the day to ensure that it runs smoothly and adjust the schedule as necessary.
Complete a telephone slip for each new patient and forward documents to them.
Monitor and track new patient phone calls and document referral sources and pertinent information.
Oversee and train all appropriate staff members on the scheduling program/software.
Perform other tasks as assigned by the office manager and doctor.
Interpret phone calls, new patient visits, billing inquiries, etc. for Spanish speaking patients.