PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

Boston University • Boston, MA

6d • Onsite

About The Position

A patient coordinator in the specialty care center administers the daily desk operations to ensure excellent customer service and well-run clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients, from the initial phone call on through the delivery of care to completion. Provides support to each resident with their patient care management issues, allowing them to devote their time to the delivery of patient care. Responsible for carrying out the established business practices, policies, and procedures set forth by the Henry M. Goldman School of Dental Medicine.

Requirements

• Excellent customer service skills.
• Ability to manage daily desk operations efficiently.
• Understanding of clinic operations for patients and students.
• Skills to ensure positive patient experiences throughout treatment.
• Ability to support residents with patient care management.
• Knowledge of established business practices, policies, and procedures.

Responsibilities

• Administer daily desk operations to ensure excellent customer service and well-run clinics for both patients and students.
• Meet educational and fiscal goals.
• Ensure each phase of treatment is a positive experience for all patients, from initial contact to completion of care.
• Provide support to residents with patient care management issues.
• Carry out established business practices, policies, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed