Patient Coordinator (Sleep Therapy)

VieMed Careers•Lafayette, LA

13d

About The Position

The Patient Coordinator is responsible for the clinical, technical, and administrative functions of the PAP Therapy program at the assigned location. The role includes coordinating equipment setups and explaining PAP therapy and the risks of sleep apnea to patients, maintaining clinical and equipment records, managing inventory and demographic information, and supporting billing and documentation requirements. The coordinator communicates with patients, physicians, referral contacts, healthcare practitioners, and internal teams, and helps promote home respiratory therapy services. The position also includes orienting and training subordinate or newly hired respiratory therapist staff service technicians and completing other duties or projects as assigned. The expected schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The job description notes that duties and responsibilities may change at any time, with or without notice.

Requirements

High school diploma required.
Excellent written and verbal communication skills to interact knowledgeably with patients, physicians, and others.

Nice To Haves

One to three years of administrative and clinical experience in an office setting preferred, but not required.

Responsibilities

Manage the overall clinical, technical, and administrative functions of the PAP Therapy program at the assigned location.
Contact patients to schedule setups of CPAP, AutoPAP, and BiPAP equipment.
Explain the clinical benefits of PAP therapy and the dangers of sleep apnea to patients.
Maintain clinical contact with physicians, referral contacts, healthcare practitioners, and others involved in patient care.
Maintain records, charting, progress notes, clinical files, equipment records, preventive maintenance records, and other required documentation.
Maintain an accurate inventory of Sleep Management/VieMed assets and supplies.
Ensure patient demographic information is updated regularly and when personal or professional status changes.
Orient and train subordinate or newly hired respiratory therapist staff service technicians.
Communicate effectively in writing and verbally.
Adhere to cost-containment policies and procedures.
Work with office staff to support prompt and accurate billing and documentation, including information needed to meet third-party payer coverage guidelines.
Work with clinical, managerial, and sales staff to promote and market home respiratory therapy services to referral sources.
Be available for patient contact and respond to patient needs.
Work with team members, including other RTs, PCCs, and various departments, to ensure tasks are completed.
Perform other duties or projects as assigned.