Patient Coordinator (Sleep Therapy)

VieMed Healthcare•Lafayette, LA

About The Position

The Patient Coordinator (Sleep Therapy) is responsible for the overall clinical, technical, and administrative functions at the assigned location for the PAP Therapy program. The role coordinates equipment setups and patient communication, supports clinical coordination with physicians and other care providers, maintains records and inventory, and works with office and clinical teams to support billing, documentation, and home respiratory therapy services. The position works during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. Duties and responsibilities may change at any time with or without notice. The employer is an equal opportunity employer. Recruiting interactions may be recorded and may be processed using artificial intelligence or automated tools for recruiting-related purposes; the posting states that no employment decision will be based on automated processing.

Requirements

High school diploma required.
Excellent written and verbal communication skills to interact knowledgeably with patients, physicians, and others.
Competencies include technical capacity, customer/client focus, communication proficiency, initiative, collaboration, financial management, and presentation skills.

Nice To Haves

1–3 years of administrative and clinical experience in an office setting; preferred but not required.

Responsibilities

Coordinate the clinical, technical, and administrative functions of the PAP Therapy program at the assigned location.
Contact patients to schedule setups of CPAP, AutoPAP, and BiPAP equipment, and explain the clinical benefits of PAP therapy and the dangers of sleep apnea.
Coordinate clinically with physicians, referral contacts, health care practitioners, and others involved in the care of patients referred for home respiratory therapy services.
Maintain records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
Maintain accurate inventory of company assets and supplies.
Ensure patient demographic information is updated regularly and when personal or professional status changes.
Orient and train subordinate or newly hired respiratory therapist staff service technicians.
Adhere to cost-containment policies and procedures.
Work with office staff to support prompt and accurate billing and service documentation, including information needed to satisfy third-party payor coverage guidelines.
Work with clinical, managerial, and sales staff to promote and market home respiratory therapy services to referral sources.
Remain available for patient contact and respond to patient needs.
Work with team members, including other respiratory therapists, PCCs, and various departments, to complete tasks.
Perform other duties and projects as assigned.