Patient Coordinator at Affiliated Pediatric Dentistry & Orthodontics
About The Position
Affiliated Pediatric Dentistry and Orthodontics is seeking a friendly and organized Patient Relations Greeter to join their team. This role is ideal for someone who enjoys connecting with patients and ensuring each visit starts with a smile. The Patient Relations Coordinator will be the first point of contact for patients and their families, responsible for creating a warm and welcoming atmosphere while efficiently managing administrative tasks. This position requires professionalism, exceptional customer service skills, and attention to detail to uphold the practice's reputation for high-end orthodontic and dental care.
Requirements
- Exceptional customer service and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in using or learning office software and scheduling systems.
- Empathy, patience, and a genuine desire to help others.
- Positive Energy
- Team Oriented
- Committed
- Great Communicator
- Coachable
Nice To Haves
- No Dental Experience? No problem! We provide on-the-job training for all the skills needed! This is a great entry level position to start in the dental field!
Responsibilities
- Greet patients and visitors with warmth and professionalism, ensuring a welcoming first impression.
- Assist patients with check-in, gather necessary paperwork, and verify insurance information accurately.
- Maintain a calm and friendly presence, helping patients feel valued and comfortable throughout their visit.
- Perform essential administrative tasks, including scanning documents, updating records, and preparing patient files for the following day.
- Keep the lobby area clean, organized, and presentable to enhance the patient experience.
- Manage patient flow throughout the day.
- Adapt to any unique needs or requests to accommodate patients and families, providing flexibility and understanding.
- Provide basic information to patients and families about the dental visit process, addressing questions about routine treatments and procedures.
- Address and resolve any concerns or issues raised by patients, providing a positive resolution experience with empathy and professionalism.
Benefits
- A supportive and collaborative team environment
- Doctors and Leadership that value and care for their team
- Opportunities for professional development and growth
- Access to advanced orthodontic training and technology
- A beautiful and modern working environment
- A 4-day work week! No nights or weekends!
- Affordable Health, dental, vision insurance options
- FSA/HSA
- Short/Long Term disability options
- 401(k) with up to 4% matching
- Paid time off and paid holidays
- Uniforms provided
- Free Pediatric Dental Care for immediate family members after 90 days
- Free Orthodontic Treatment for employees and immediate family members after 1 year
- Practice wide monthly bonus structure
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
