Patient Coordinator, Group Practice, Office of Clinical Affairs
About The Position
The Patient Coordinator supports the Dental Health Centers by providing customer service to patients seeking dental services and dental residents. The role greets and checks in patients, handles emergency intake, and directs patient concerns to the appropriate supervisor while maintaining a courteous, professional demeanor. The coordinator also supports providers by preparing daily visit sheets and patient charts, contacting patients to schedule appointments, maintaining clinical schedules, registering new patients, and updating patient information. The position coordinates patient appointments with other appointments and works with the insurance office to verify insurance information, calculate patient co-payments based on coverage, and assist providers with treatment plan estimates.
Responsibilities
- Greet and check in patients seeking dental services.
- Provide customer service to dental residents.
- Handle emergency intake and direct patient concerns to the appropriate supervisor.
- Prepare daily visit sheets and patient charts for providers.
- Contact patients to make appointments.
- Maintain the clinical schedule by entering appointments, registering new patients, and updating patient information.
- Coordinate patient appointments with other appointments.
- Work with the insurance office to verify insurance information.
- Calculate patient co-payments based on insurance coverage.
- Assist providers with treatment plan estimates.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
