Patient Concierge Intern - Spring 2027

Medpace, Inc. • Cincinnati, OH

69d • Onsite

About The Position

Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Spring 2027! This position will provide support to our Patient Concierge Coordinators and Managers, as they support patients directly with travel and payment services throughout their clinical trial journey.

Requirements

• A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's degree in Life Sciences, Health Administration, Management, General Business or Communication;
• Availability to work a minimum of 20 hours per week in our Cincinnati, OH office;
• Excellent organizational and prioritizing skills;
• Knowledge of Microsoft Office programs;
• Attention to detail and excellent oral and written communication skills.

Nice To Haves

• Preferred availability to extend through multiple, consecutive semesters;

Responsibilities

• Provide day-to-day project support activities - maintenance of project-related files, sending documents to sites, communicating with sites and patients etc;
• Perform administrative duties in conformity with company policies and procedures;
• Coordinate and provide meeting minutes, process patient reimbursements, schedule travel arrangements for patients;
• Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities;
• Support other Patient Concierge functional areas on ad hoc projects; and
• Perform other administrative tasks as needed.

Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events and intramural sports

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED