Patient & Community Clinical Educator - (PaCE) - ILD - Indiana

Boehringer Ingelheim • Indianapolis, IN

4d • $147,200 - $220,800

About The Position

The Patient & Community Clinical Educator (PaCE) supports Boehringer Ingelheim’s interstitial lung disease (ILD) therapeutic area by providing disease-state and product education to internal and external stakeholders. These may include prescribing and non-prescribing healthcare professionals, advanced practice providers, multidisciplinary clinical teams, patients, care partners, consumers, community organizations, advocacy partners, specialty pharmacy partners, and Hub personnel. The role works closely with the Patient Excellence unit, particularly Access Solutions and Hub partners, to improve the customer and patient experience. Engagement may take place before, during, and after product launch and approval.

The educator contributes expertise in ILD disease state, treatment guidelines, products, supportive care, adverse-event management, and the marketplace. The position may build relationships with healthcare providers and support staff; collaborate with professional societies and organizations; provide continuing education and clinical updates; and support case management throughout a patient’s therapeutic journey. It also contributes to the design, development, review, and delivery of educational resources and training for healthcare providers, patients, care partners, communities, and internal and external partners.

The role provides compassionate, patient-centered education virtually, in patients’ homes, or in healthcare office settings. It helps patients and care partners understand prescribed therapies, supports patient engagement and safe, responsible use of treatment as prescribed by the healthcare team, and connects them with appropriate support services. The territory includes Indianapolis, Bloomington, and Terre Haute, Indiana, and Champaign, Illinois. Candidates must reside within the territory and be able to travel in the United States, including overnight travel, approximately 50% or more depending on geography.

Requirements

• Bachelor’s degree in Nursing or an equivalent healthcare discipline, such as Pharmacy.
• Active clinical license.
• At least 3 years of combined successful clinical experience and/or pharmaceutical sales, clinical or community education, or medical affairs experience in primary care, specialty care, or institutional settings.
• At least 2 years of experience in the therapeutic area.
• Excellent communication, objective-setting, and influencing skills.
• Ability to travel within the United States, including overnight travel, approximately 50% or more depending on geography.
• Valid driver’s license and acceptable driving record.
• Proficiency in Excel, Word, Outlook, and other relevant applications.
• Ability to operate successfully in a matrixed setting and rapidly changing environment.
• Business acumen, analytical skills, learning agility, and adaptability.
• Demonstrated experience interpreting clinical data.
• Must reside within the position’s territory.
• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical, if required.
• Must be at least 18 years of age.

Nice To Haves

• Graduate degree, such as NP or PA.
• Background in ILD and high-touch, complicated, rare, or orphan disease states.

Responsibilities

• Provide ILD disease-state and product education to patients, care partners, healthcare professionals, advanced practice clinicians, multidisciplinary teams, support staff, community organizations, and other marketplace stakeholders.
• Educate stakeholders about treatment complexities and potential adverse events.
• Participate in customer engagements before, during, and after product launch.
• Support the design of tools and resources to enhance clinical management of ILD patients, as appropriate.
• Serve as an integrated educational resource for multidisciplinary support staff to support holistic patient care in academic and community settings.
• Educate patients and care partners using approved resources tailored to their needs and experiences.
• Provide education about prescribed medications and ongoing assistance to support patient engagement, therapy, and connections to appropriate support services.
• Provide compassionate, patient-centered support virtually, at home, or in healthcare office settings.
• Identify patient and care-partner needs and provide ongoing education, case management, and relevant resources throughout the treatment journey.
• Provide continuing education and support to internal partners and external customers, as appropriate.
• Support ILD training leads, marketing partners, and leadership in designing, developing, and conducting product and marketplace training.
• Assist with identifying, designing, developing, and delivering ILD clinical educational programming, including slide kits, workbooks, and electronic media, and support review and approval processes.
• Provide insights and contribute to the development and facilitation of educational resources on the therapeutic-area disease state and company products.
• Conduct company business in accordance with applicable regulations and company policies and procedures, and promptly report observed or noted violations to management.
• Maintain high ethical and professional standards in business contacts.
• Provide clinical and resource updates and disease-state and product education to specialty pharmacy partners and Hub personnel, as appropriate.
• Identify and collaborate with local, regional, and national professional societies and organizations to develop partnerships and promote disease awareness and advocacy, as appropriate.

Benefits

• Medical, dental, and vision coverage
• Retirement savings opportunities
• Paid time off
• Paid holidays
• Disability and life insurance benefits
• Other company-sponsored benefits
• The position may be eligible for a role-specific discretionary bonus and/or other compensation elements
• Relocation assistance may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level