Patient & Community Clinical Educator - (PaCE) - ILD - Indiana

Boehringer Ingelheim•Indianapolis, IN

6d•$147,200 - $220,800

About The Position

The Patient & Community Clinical Educator (PaCE) provides interstitial lung disease (ILD) therapeutic-area disease-state and product education and training to internal and external customers. Stakeholders may include prescribing and non-prescribing healthcare professionals, patients, care partners, consumers, community organizations, and advocacy partners. The educator works closely with functions across the Patient Excellence unit, particularly Access Solutions and Hub partners, to improve the customer and patient experience. Engagement with marketplace stakeholders may occur before, during, or after product launch and approval. The role supports the design and development of educational resources, including disease-state and management tools, healthcare-provider resources, and materials and programming for patients, care partners, community advocates, and consumers. It requires expert knowledge of ILD disease state, treatment guidelines, products, supportive care, adverse-event management, and the marketplace. The educator may build relationships with healthcare professionals and advanced practice providers, collaborate with professional societies and organizations, and provide education and updates to specialty pharmacy partners and Hub personnel. The role may also provide case-management support throughout a patient’s therapeutic journey. The position covers Indianapolis, Bloomington, and Terre Haute, Indiana, and Champaign, Illinois. Candidates must reside within the territory and be able to travel in the United States, including overnight travel, approximately 50% or more depending on geography.

Requirements

Bachelor’s degree in Nursing or an equivalent healthcare discipline, such as Pharmacy.
Active clinical license.
At least 3 years of combined clinical experience and/or pharmaceutical sales, clinical or community education, or medical affairs experience in primary care, specialty care, or institutional settings.
At least 2 years of experience in the therapeutic area.
Excellent communication, objective-setting, and influencing skills.
Ability to travel in the United States, including overnight travel, approximately 50% or more depending on geography.
Valid driver’s license and acceptable driving record.
Proficiency in Excel, Word, Outlook, and other relevant applications.
Ability to succeed in a matrixed setting and rapidly changing environment.
Business acumen, analytical skills, and learning and adaptability.
Demonstrated experience interpreting clinical data.
Must reside within the position’s territory.
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical, if required.
Must be at least 18 years old.

Nice To Haves

Graduate degree, such as an NP or PA degree.
Background in ILD, high-touch or complicated disease states, or rare/orphan disease states.

Responsibilities

Increase ILD disease-state and product knowledge among marketplace stakeholders, including patients, healthcare professionals, advanced practice clinicians, multidisciplinary clinical teams, support staff, and community organizations.
Educate stakeholders about treatment complexities and the potential for adverse events.
Participate in customer engagements before, during, and after product launch.
Support the design of tools and resources that enhance clinical management of ILD patients, as appropriate.
Serve as an educational resource for multidisciplinary support staff to help optimize holistic patient support in academic and community settings.
Support safe and responsible use of therapy as prescribed by the healthcare team through education.
Educate patients and care partners using approved resources tailored to their needs and experiences.
Provide education about prescribed medications and ongoing assistance that supports patient engagement, therapy, and connection to appropriate support services.
Provide compassionate, patient-centered, and empathetic support virtually, at home, or in healthcare office settings.
Identify patients’ and care partners’ individual needs and serve as a continuing resource for education, case management, and relevant resources throughout treatment.
Provide continuing education and support to internal partners and external customers, as needed.
Assist ILD training leads, marketing partners, and leadership with designing, developing, and conducting product and marketplace training, as needed.
Assist with identifying, designing, developing, and delivering ILD clinical educational programming, including slide kits, workbooks, and electronic media, and support its review and approval.
Provide insights and lead the development and facilitation of educational resources on the therapeutic-area disease state and company products.
Conduct company business in accordance with applicable regulations and company policies and procedures, and promptly report observed violations to management.
Maintain high ethical and professional standards with business contacts.