Patient Communication Specialist

American Dental CompaniesPhoenix, AZ
1dOnsite

About The Position

We are seeking a detail-oriented and reliable Patient Communication Specialist to join our Corporate Recare team. This role is essential in supporting patient care by ensuring hygiene appointments are consistently scheduled and maintained across multiple offices. The ideal candidate is comfortable with structured, repetitive tasks, communicates clearly, and thrives in a focused, team-oriented environment.

Requirements

  • Experience with appointment scheduling
  • Strong customer service and communication skills
  • High attention to detail and organizational skills
  • Ability to perform repetitive tasks with consistency and accuracy
  • Comfortable working in a structured, process-driven environment

Nice To Haves

  • Prior experience in a dental or healthcare office
  • Familiarity with patient communication tools or scheduling software

Responsibilities

  • Schedule and confirm hygiene appointments for patients across multiple offices
  • Communicate with patients via phone calls and text messaging platforms
  • Maintain accurate and up-to-date patient scheduling records
  • Support up to 14 offices with hygiene recare management
  • Follow established workflows to ensure consistency and efficiency
  • Collaborate with team members to meet scheduling goals and patient care standards
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