Patient Collection Specialist

Meadows of Wickenburg • Boynton Beach, FL

4d • Onsite

About The Position

This position is responsible for patient collections, calling patients directly regarding outstanding balances owed due to deductibles, co-ins, and co-pays listed within their insurance plan. Sending out statements and setting up payment plans.

Requirements

• High School Diploma or GED equivalent with combination of education
• Minimum of two (2) years’ experience in Customer service Collections.
• Knowledgeable in the field of Substance Abuse treatment.
• Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Billing Systems and/or other scheduling applications, Collaborate MD.
• CPR/1st Aid/Aggression Control.

Nice To Haves

• Strong communication skills, both written and verbal.
• Ability to work independently, as well as part of a team.
• Manage multiple tasks and set priorities.
• Ability to handle highly sensitive and confidential information.
• Ability to work in a fast-paced, high-energy environment.
• Excellent interpersonal and customer-facing skills.
• Ability to work accurately, with attention to detail.

Responsibilities

• Promote the mission, values, and vision of the organization.
• Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
• Maintain a timely turnaround for collections.
• Work with admissions to achieve the most accurate insurance information and perform other duties as required within the Billing Department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED