Patient Care Unit Navigator
About The Position
At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
Requirements
- High School Diploma required.
- Basic computer skills required.
- Must be able to type 30 words per minute.
Nice To Haves
- Two to four years college education preferred.
- Previous Patient Navigator or Unit Secretary experience preferred.
- Familiarity with insurance verification, scheduling, pre-registration, and medical terminology preferred.
- Bilingual candidate preferred.
Responsibilities
- Schedules all physician appointments, tests and procedures, and updates discharge information in MAPS as needed.
- Helps patients without a PCP to identify a physician for post hospital care, considering patient preferences (language, gender, office locations).
- Ensures clinician assignment for follow-up.
- Sends information to Case Management.
- Updates Medicare messages.
- Serves as the hub of unit communication for the healthcare team.
- Serves as unit receptionist.
- Handles professional telephone etiquette.
- Maintains tracking logs.
- Enters assignments in Opti Link.
- Notifies Admitting of direct arrivals.
- Pages physicians.
- Answers patient call system.
- Coordinates with nurses, residents, and environmental services.
- Maintains the paper components of medical records in an organized manner.
- Manages the paper portion of the medical record and patient labels.
- Maintains MAPS downtime patient packets.
- Maintains the fiscal integrity of the unit and hospital by ordering and using supplies appropriately.
- Checks stock regularly for weekends/holidays.
- Utilizes PMM system.
- Notifies director of supply problems.
- Enters charges for patient care.
- Ensures care incorporates attributes of Careful Nursing (trustworthy collaboration, health education, safety/comfort, participatory management).
- Carries out other assigned duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
