About The Position

The Patient Care Technician provides patient care on the Maternity Unit, assisting with procedures and activities of daily living and supporting physical, respiratory, and cardiopulmonary therapies. The technician reports patient-status changes and provides feedback to the RN. The role performs UPMC nursing assistant core responsibilities and additional unit-defined clinical tasks, while following established patient-care, documentation, and safety procedures. The title and starting pay rate may vary based on years of experience. The technician supports patients and families under RN direction, communicates effectively with the healthcare team, and contributes to a safe and productive work environment. The role also supports unit operations and quality initiatives, reports equipment malfunctions, responds to call lights and telephones, passes meal trays, and transports patients. Medication access is limited to distributing medication to the nurse. In addition to standard competencies, the technician must achieve and maintain competency in, and/or perform, at least one advanced skill based on department operational need. These skills may include phlebotomy/venipuncture, peripheral IV or indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, and NG tube clamping and removal.

Requirements

  • High school diploma or GED.
  • Meet one of the following: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion for those with less than one year of experience; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or completion of a bachelor's degree in a health sciences field.
  • Successful completion of the UPMC patient care technician class.
  • Successful completion of eRecord training.
  • CPR based on AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting clearance with renewal.
  • Act 33 clearance with renewal.
  • Act 34 clearance with renewal.
  • Act 73 FBI clearance with renewal.
  • Competency in at least one advanced skill based on department operational need, such as phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, or NG tube clamping and removal.

Nice To Haves

  • Emergency Medical Technician (EMT) or Paramedic credential, or current enrollment in an EMT or Paramedic program.
  • Advanced Cardiovascular Life Support (ACLS).

Responsibilities

  • Assist with patient procedures and activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Assist with physical, respiratory, and cardiopulmonary therapies.
  • Provide feedback to the RN regarding patient care and report changes in patient status.
  • Perform nursing assistant core responsibilities, including blood glucose checks, weights, vital signs, intake and output, specimen collection, and Foley care.
  • Perform required unit-defined tasks, such as phlebotomy, 12-lead EKG, simple dressing changes, Foley catheter removal, point-of-care testing, bladder scans, straight catheterization, or IV catheter removal.
  • Perform point-of-care testing, apply or reapply telemetry monitors, and support hospital-acquired-condition and patient-safety indicators.
  • Apply, monitor, and remove patient restraints in accordance with physician orders or hospital protocol.
  • Provide instruction to patients and families under the direction of the RN.
  • Communicate clearly and effectively with members of the healthcare team and demonstrate accountability, motivation, and commitment to patients and colleagues.
  • Follow patient-care, hospital-information, and safety policies and procedures, including standard precautions.
  • Identify and communicate learning needs to the unit director or direct leader; seek assistance with planning and prioritizing activities; and act on feedback to improve knowledge, skills, and performance.
  • Participate in self-review when requested and support department projects and quality initiatives.
  • Report equipment malfunctions to the appropriate department.
  • Contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
  • Document in the medical record according to established procedures.
  • Achieve and maintain competency in, and/or perform, at least one advanced skill based on department operational need.
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