Patient Care Technician

Lehigh Valley Health Network • Pottsville, PA

12d • Onsite

About The Position

With a commitment to patient- and family-centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role values each individual and addresses the physiological, emotional, and social needs of a diverse patient population. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers.

The position is onsite at Lehigh Valley Hospital–Schuylkill, 700 E Norwegian St. It is a 0.9 FTE, full-time day-shift position with a 7 a.m.–7 p.m. schedule.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to accurately transmit, receive, and interpret information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• AHA Basic Life Support (BLS) certification upon hire.
• Ability to lift and carry 40–50 pounds and meet the physical demands of the role, including frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift. Patient care providers may need to kneel, bend, squat, and perform CPR.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Under the direction of a distant provider, facilitate clinical exams for virtual care encounters using required peripheral devices, video conferencing equipment, and software.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED