Patient Care Technician | Full Time

White Rock Medical Center • Dallas, TX

18h

About The Position

Under the guidance of a registered nurse (RN) and licensed vocational nurse (LVN), the Patient Care Technician provides direct and indirect patient care. The role includes helping patients with hygiene, meals, comfort, safety, and mobility; documenting care and clinical information in the electronic medical record (EMR); and supporting patient admissions, specimen collection, and telemetry monitoring. The technician follows infection-control, patient-rights, privacy, safety, and emergency procedures while providing respectful, responsive service to patients, visitors, and coworkers.

Requirements

• Prior experience as a Patient Care Technician.
• Computer skills.
• Ability to read, write, and comprehend medical terminology.
• High school diploma or equivalent.
• BLS certification from the American Heart Association (AHA) or American Red Cross (ARC).

Nice To Haves

• Certified Nursing Assistant license from the Texas Nurse Aide Registry, EMT certification, or CMA certification.

Responsibilities

• Report changes in a patient's physical condition or behavior to the RN or Shift Manager.
• Provide hygiene care to assigned patients and document care in the EMR.
• Assist patients with meal orders, feed patients when necessary, remove meal trays, and document dietary intake in the EMR.
• Anticipate patient needs and answer call lights promptly.
• Carry out fall-prevention interventions, including keeping beds low, raising side rails, activating bed alarms, and responding quickly to alarms.
• Prepare patient rooms for admissions, including checking for oxygen and suction setups.
• Follow the valuables procedure.
• Obtain and accurately record vital signs, oxygen saturation, blood sugar, daily weights, and intake and output for assigned patients.
• Collect and label specimens accurately and transport them to the appropriate laboratory area.
• Operate equipment safely and report malfunctions; run glucometer controls and ensure control bottles are dated accurately.
• Follow infection-control policies and record the Redi-bath temperature daily.
• Use proper body mechanics when transferring patients and use lift equipment when required.
• For telemetry patients, place electrodes and monitors properly and return monitors to the telemetry room when patients are discharged.
• Follow customer-service and behavioral standards, including use of AIDET principles, prompt responses, positive conduct, and appreciation of others.
• Follow communication and workplace standards, including dress code, proper phone etiquette, ethical conduct, respect for others, and effective working relationships.
• Attend staff meetings and follow HIPAA, patient-rights, and compliance requirements.
• Demonstrate knowledge of the role in disasters, fire and fire-drill procedures, and hospital emergency codes.
• Use standard precautions and safely manage the care environment in accordance with hospital life-safety, utilities, hazardous-materials, emergency-preparedness, safety, medical-equipment, and security programs.

Benefits

• Competitive salary and benefits.
• Employee programs and events.
• Paid time off.
• Five company holidays and two floating holidays.
• Employer-paid life insurance.
• Additional voluntary benefits, such as short-term disability and long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED