Patient Care Technician | Full Time
About The Position
White Rock Medical Center is seeking a compassionate, care-minded Patient Care Technician to provide direct and indirect patient care under the guidance of an RN and LVN. The role is based in a supportive, patient-focused community hospital environment. The technician supports patients with hygiene, meals, monitoring, fall prevention, room preparation, specimen collection, and telemetry equipment, while documenting care accurately in the EMR and following safety and infection-control procedures. The position also requires professional communication, respectful and ethical conduct, effective teamwork, adherence to HIPAA and patient-rights policies, and knowledge of hospital emergency, safety, and compliance procedures.
Requirements
- Prior experience as a Patient Care Technician.
- Computer skills.
- Ability to read, write, and comprehend medical terminology.
- High school diploma or equivalent.
- BLS certification from AHA or ARC.
Nice To Haves
- Certified Nursing Assistant license from the Texas Nurse Aide Registry, EMT certification, or CMA certification.
Responsibilities
- Report changes in patients’ physical condition or behavior to the RN or Shift Manager.
- Provide hygiene care to assigned patients and document care in the EMR.
- Assist patients with meal ordering, feed patients when necessary, remove meal trays, and document dietary intake in the EMR.
- Anticipate patient needs and respond to call lights promptly.
- Carry out fall-prevention interventions, including keeping beds low, raising siderails, activating bed alarms, and responding quickly to alarms.
- Prepare patient rooms for admissions, including ensuring oxygen and suction setups are present.
- Follow the valuables procedure.
- Obtain and accurately record vital signs, oxygen saturation, blood sugars, daily weights, and intake and output for assigned patients.
- Collect and accurately label specimens and transport them to the appropriate area in the lab.
- Operate equipment safely and report malfunctions.
- Run glucometer controls and ensure control bottles are accurately dated.
- Follow infection-control policies and record the Redi-bath temperature daily.
- Use proper body mechanics when transferring patients and use lift equipment when required.
- Place electrodes and monitors correctly on telemetry patients and return monitors to the telemetry room after discharge.
- Provide consistent customer service, use AIDET principles, show appreciation, and respond promptly to requests, complaints, and questions.
- Follow dress code and nametag requirements, answer phones promptly, prepare for meetings, meet deadlines, act ethically, and maintain respectful relationships with customers and coworkers.
- Attend staff meetings and comply with HIPAA, patient-rights, and compliance policies.
- Demonstrate knowledge of disaster response, fire procedures, emergency codes, standard precautions, and the hospital’s safety, life-safety, utilities, hazardous-materials, emergency-preparedness, medical-equipment, and security programs.
Benefits
- Competitive salary and benefits.
- Employee programs and events.
- Paid time off.
- Five company holidays and two floating holidays.
- Employer-paid life insurance.
- Additional voluntary benefits such as short-term disability and long-term disability.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
