Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

19d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs and recognizing each individual’s uniqueness. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Cedar Crest and is scheduled for two 12-hour night shifts per week, including every third weekend and rotating holidays.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to accurately transmit, receive, and interpret ideas, information, and needs through appropriate communication behaviors.
• Ability to use partnership-oriented language with patients and families and engage them in their health and healthcare.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; examples include pushing or pulling patients on a bed or stretcher and assisting with lateral transfers.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• May be required to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• Successful completion of LVHN’s inexperienced technical partner course is required for LVHN colleagues.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• When required, facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED