Patient Care Technician (PCT) - Surgical Telemetry Unit - The Jewish Hospital

Mercy Health BSMH • Deer Park, OH

9d

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patient rooms, monitoring patients’ health and vital signs, and assisting with basic needs such as feeding and grooming.

The PCT provides care and comfort, personal care and hygiene, and mobility assistance, including unit-based specialty duties. The technician communicates patient changes and concerns to nurses, documents care when applicable, participates in hand-offs, and performs delegated tasks after competency has been validated. The position promotes patient independence and safety through therapeutic transfer techniques and individualized care.

Requirements

• Complete one of the following: a nursing aide training program; STNA state testing (required if OH LTC); CNA certification; nurse aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• Obtain BLS Basic Life Support certification from an approved source before providing direct patient care.
• Demonstrate problem-solving skills and excellent communication and interpersonal skills.
• Engage professionally with staff and patients.
• Be able to work proactively in a rapidly changing environment.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting of application.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Sanitize and clean patients’ rooms.
• Monitor patients’ health and vital signs and assist with basic needs such as feeding and grooming.
• Act as a liaison between patients and nurses by reporting changes or concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-off and reporting of pertinent patient and departmental information upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed