About The Position

UPMC Hamot is hiring a full-time Patient Care Technician for its 8 East General Surgery unit. The position has rotating day and overnight shifts. Title and salary will be determined based on education and experience. The Patient Care Technician provides direct patient care and supports nursing staff with activities of daily living, procedures, therapies, monitoring, documentation, and unit operations. The role includes core nursing assistant responsibilities and additional clinical tasks, with advanced skills assigned according to department operational needs. The technician provides patient and family instruction under RN direction, communicates patient-status changes and learning needs, follows safety and patient-care policies, and contributes to department projects and quality initiatives.

Requirements

  • High school diploma or GED.
  • One of the following: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion for those with less than one year of experience; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or a bachelor's degree in a health sciences field.
  • Successful completion of the UPMC Patient Care Technician class.
  • Successful completion of eRecord training.
  • CPR certification meeting AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • Achieve and maintain competency in, and/or perform, at least one advanced skill based on department operational need; examples include phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, and NG tube clamping and removal.

Nice To Haves

  • Emergency Medical Technician (EMT) or Paramedic credential, or current enrollment in an EMT or Paramedic program.
  • ACLS certification.

Responsibilities

  • Provide patient care, including assisting with procedures and activities of daily living such as bathing, feeding, toileting, ambulating, turning, repositioning, and transporting patients.
  • Assist with physical, respiratory, and cardiopulmonary therapies.
  • Report patient-status changes and provide feedback to the RN.
  • Perform nursing assistant tasks including blood glucose and point-of-care testing, weights, vital signs, intake and output, specimen collection, Foley care, telemetry monitor application or reapplication, and patient-safety indicator tasks.
  • Perform department-identified clinical tasks, which may include phlebotomy, 12-lead EKGs, simple dressings, Foley catheter removal, bladder scans, straight catheterization, IV catheter removal, and NG tube clamping and removal.
  • Apply, monitor, and remove patient restraints according to physician or hospital protocol.
  • Report equipment malfunctions to the appropriate department.
  • Communicate and establish professional, respectful working relationships with patients, families, and members of the healthcare team and other departments.
  • Contribute to unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients within the hospital.
  • Provide instruction to patients and families under the direction of the RN.
  • Identify and communicate learning needs to the unit director or direct leader; seek assistance with planning and prioritizing activities as needed; and act to improve knowledge, skills, and performance.
  • Receive feedback and direction constructively and participate in self-review as requested by the unit director.
  • Support workplace safety, follow standard precautions and patient-care policies, and demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions.
  • Document in the medical record according to established procedures and complete clerical functions as needed.
  • Support department projects and quality initiatives, suggest and support departmental changes, and perform assigned work in a timely and productive manner.
  • Maintain accountability, motivation, enthusiasm, and commitment to patients and colleagues.
  • Limit medication access to distributing medication to the nurse.

Benefits

  • Great benefits are mentioned, but specific benefits are not listed.
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