Patient Care Technician

Lehigh Valley Health Network • Bethlehem, PA

4d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing the physiological, emotional, and social needs of a diverse patient population. The PCT may collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Muhlenberg and is scheduled for two day shifts per week, 7:00 a.m.–7:30 p.m., with weekend and holiday rotation.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT's role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients daily.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting information and using partnership-oriented language with patients and families.
• BLS (Basic Life Support) certification from the American Heart Association upon hire.
• Ability to meet physical demands, including lifting and carrying 40–50 pounds; frequent to continuous standing and walking; and, depending on role, kneeling, bending, squatting, and performing CPR.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain available supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• When required, facilitate a clinical exam under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED