Patient Care Technician (PCT)- Inpatient

Baystate Health•Palmer, MA
•Onsite

About The Position

Baystate Health is hiring Patient Care Technicians for multiple inpatient departments at Baystate Wing Hospital in Palmer, Massachusetts. These roles support nursing teams by providing compassionate, hands-on care and helping patients with daily needs. Opportunities are available for current and upcoming openings, with schedules and departments discussed during recruitment. Positions are offered as full-time, part-time, or per diem, primarily on night shifts from 7:00 PM to 7:00 AM. Hours vary by position, and the schedule requires working every other weekend. Compensation is listed at $17.01–$22.81 per hour; actual pay depends on relevant experience and position, and eligible roles may include shift differentials. Baystate Health describes itself as an integrated healthcare system serving patients throughout western Massachusetts. Benefits may be available depending on eligibility and include medical, dental, and vision coverage; tuition assistance and professional development; career advancement opportunities; retirement savings with an employer match; paid time off; and shift differentials for eligible positions and schedules.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) CPR certification through the American Heart Association.

Nice To Haves

  • At least one year of patient care experience, including long-term care, specialty care, or acute care.
  • Patient Care Technician training or Certified Nurse Aide (CNA) training.
  • Certified Nurse Aide certification is listed among the certifications.

Responsibilities

  • Assist patients with daily activities, mobility, hygiene, and comfort.
  • Monitor and document vital signs, intake and output, and changes in patient condition.
  • Assist with patient safety, treatments, procedures, and specimen collection.
  • Collaborate with nurses and interdisciplinary teams to deliver safe, high-quality care.

Benefits

  • Medical, dental, and vision coverage, depending on eligibility.
  • Tuition assistance and professional development opportunities.
  • Opportunities for career advancement within Baystate Health.
  • Retirement savings with an employer match, for eligible employees.
  • Paid time off, for eligible employees.
  • Shift differentials for eligible positions and schedules.
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