About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Cardiopulmonary Care Unit at Memorial Regional Medical Center and is PRN, with an evening/night shift. The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility, including unit-based specialty duties. The technician communicates patient changes and concerns to nurses, provides customer service to patients, families, visitors, and employees, and documents patient care accurately and promptly when applicable. The role also includes sharing pertinent information during handoffs, performing delegated tasks after competency validation, using safe therapeutic transfer techniques, encouraging patient independence, and individualizing care around patients’ interests and hobbies. The role requires an eligible nursing aide, nurse aide, clinical education, relevant experience, or other specified qualification pathway, and successful completion of the RSF PCT Training Program where applicable. Basic Life Support certification is required before hire at RSFH and preferred upon hire at BSMH locations, with certification from an approved source required before direct patient care. Recent experience in a relevant care setting and EPIC EHR training are preferred.

Requirements

  • Basic Life Support (BLS) certification: required before hire at RSFH; preferred upon hire at BSMH locations, with certification from an approved source required before direct patient care.
  • Complete one of the listed qualification pathways for BSMH locations: nursing aide training; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Complete one of the listed qualification pathways for Roper St. Francis Healthcare locations: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For specified Roper St. Francis pathways, be a high school graduate or hold a GED equivalency; a current Roper St. Francis teammate or current Certified Medical Assistant certification may also be required for the applicable pathway.
  • Successfully complete the RSF PCT Training Program upon hire for the applicable pathways.
  • Clearly communicate with other healthcare team members and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Understand infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and take accountability for completing assigned tasks.
  • Use a compassionate, relationship-based approach to care and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility, preferably in the setting where applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that promote safety and independence.
  • Communicate patient changes and concerns to the nurse or healthcare team.
  • Provide customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs by sharing pertinent information about patients and departmental needs.
  • Perform delegated tasks after competency has been validated.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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