Patient Care Technician - Labor and Delivery

Carilion Clinic • Roanoke, VA

1d • Onsite

About The Position

The Patient Care Technician works as a key member of the Labor and Delivery patient care team, providing basic nursing care and technical and clerical services to support patients’ care, cleanliness, safety, and comfort. The 24-bed unit includes a three-bed triage area and two operating-room suites and provides specialized care to low- and high-risk pregnant patients from the antepartum period through delivery. The unit averages approximately 250 deliveries per month. The role may support multiple nursing units or Carilion facilities and may include one-on-one observation of patients on suicide or safety precautions. The successful candidate must attend mandatory daytime orientation classes, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.

This is a full-time position working the day shift, with every other weekend and rotating holidays. The Patient Care Technician performs tasks delegated by licensed staff, documents and reports observations, supports patient flow and admission, transfer, and discharge processes, and contributes to unit quality and performance improvement activities. Depending on competencies and assignment, duties may include phlebotomy, nonsterile wound dressings, saline-lock replacement or removal, and colostomy bag changes. A $7,500 sign-on bonus is available to eligible external candidates under applicable guidelines.

Requirements

• High school diploma or equivalent education.
• Effective interpersonal, communication, and teamwork skills.
• Successful completion of position orientation and competency validation.
• AHA BLS-HCP certification within six months of hire.
• Ability to prioritize and manage time in a fast-paced patient-care environment.
• Ability to demonstrate knowledge of life-span growth and development and provide care in accordance with departmental policies and procedures.
• Ability to attend mandatory orientation classes during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.

Nice To Haves

• Previous experience in direct patient care.
• Certified Nursing Assistant certification preferred; required if working in a critical access facility.

Responsibilities

• Provide basic nursing care, including checking blood pressure, oxygen levels, and temperature, and assisting patients with bathing, meals, toileting, ambulation, and other activities of daily living.
• Provide care appropriate to patients’ ages and specific needs, and observe, document, and report patient status information to licensed staff.
• Provide one-on-one observation or sitter support for patients on suicide or safety precautions or experiencing confusion, when assigned and appropriately competent.
• Transport patients, supplies, specimens, and equipment within the facility.
• Perform basic clerical and technical clinical services and maintain confidentiality of patient, staff, and customer information.
• Support admission, transfer, and discharge processes, patient registration, and patient flow using unit-specific software and the Intranet.
• Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
• Assist with unit staffing logistics, including covering lunch assignments; may lead unit huddles and participate in interdepartmental patient rounds.
• Order, stock, organize, and maintain department supplies and equipment; clean equipment between patients and follow procedures for timely repairs.
• Welcome and assist patients and visitors, provide way-finding support, answer and route calls, and take accurate messages.
• Operate and maintain general office equipment and demonstrate competent use of the EMR; assist with chart audits.
• Participate in unit quality surveillance, shared governance, organizational councils or committees, and performance improvement initiatives.
• Monitor waiting and break room cleanliness and perform safety and environmental rounds with unit and multidisciplinary team members.
• Assist with regulatory compliance activities, including assigned checks of refrigerators, glucose meters, equipment storage rooms, and code carts.
• Perform phlebotomy, nonsterile wound dressing care, saline-lock replacement or removal, and colostomy bag changes when assigned and competency-validated.
• Suggest cost-containment initiatives for the immediate work unit or department.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403B plan.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.
• A $7,500 sign-on bonus may be available to eligible external candidates under applicable guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED