Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

26d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care that respects each individual’s uniqueness and addresses patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Cedar Crest, on a night shift from 7:00 p.m. to 7:30 a.m., with work every third weekend and holiday rotation.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, and ability to transmit, receive, and accurately interpret ideas, information, and needs using appropriate communication behaviors.
• Use partnership-focused language with patients and families and engage them in their health and health care.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds, including pushing or pulling patients on beds or stretchers and assisting with lateral transfers.
• Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
• May need to kneel, bend, squat, and perform CPR, depending on role.

Nice To Haves

• No preferred qualifications specified.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate as campus needs require.
• May facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, video-conferencing equipment, and software to support a comprehensive virtual care encounter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED