Patient Care Technician (casual) / ICU

UPMC•Jamestown, NY

About The Position

UPMC Chautauqua is seeking a casual Patient Care Technician to work in the ICU. The role involves 12-hour shifts that may rotate between days and overnights, as well as weekends and holidays. The Patient Care Technician is part of UPMC’s Patient Care Support career ladder, which offers opportunities for continued growth and advancement. Title and salary are determined based on experience. The Patient Care Technician provides direct patient care and supports nurses and the wider healthcare team. Core duties include assisting with procedures and activities of daily living, supporting physical, respiratory, and cardiopulmonary therapies, monitoring and reporting changes in patient status, and completing assigned clinical and documentation tasks. The position also includes unit-wide support activities and may involve applying, monitoring, and removing restraints according to protocol. Access to medications is limited to distributing medication to the nurse.

Requirements

High school diploma or GED.
Meet one of the following experience or education pathways: one year of general healthcare experience; six months of experience as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion for those with less than one year of experience; enrollment in a PT, OT, PA, or related healthcare training program with at least one clinical rotation completed; or completion of a bachelor's degree in a health sciences field.
Successful completion of the UPMC Patient Care Technician class.
Successful completion of eRecord training.
CPR certification based on AHA standards, including didactic instruction and a skills demonstration, within 30 days of hire.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
NYS Staff Exclusion List (NYSEL) clearance.
Routine competence in the specified UPMC nursing core assistant responsibilities and department-required patient-care tasks.

Nice To Haves

Healthcare experience.
Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
Advanced Cardiac Life Support (ACLS).

Responsibilities

Provide patient care, assist with procedures and activities of daily living, and support physical, respiratory, and cardiopulmonary therapies.
Report patient status changes and provide feedback to the RN regarding patient care.
Perform nursing assistant responsibilities, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients; blood glucose testing; weights; vital signs; intake and output; specimen collection; and Foley care.
Perform required department-identified tasks, which may include phlebotomy, 12-lead EKGs, simple dressings, Foley catheter removal, point-of-care testing, bladder scans, straight catheterization, or IV catheter removal.
Perform or support telemetry monitor application and reapplication, patient safety and hospital-acquired-condition indicators, restraint placement and removal, and ticket-to-ride procedures for intra-hospital transportation.
Report equipment malfunctions to the appropriate department and communicate effectively with other departments and members of the healthcare team.
Contribute to unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Receive feedback and direction constructively; identify and communicate learning needs; request assistance with planning and prioritizing; and take steps to improve knowledge, skills, and performance.
Provide instruction to patients and families under the direction of the RN.
Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions; support safety for patients and self.
Develop and maintain respectful, productive working relationships and demonstrate accountability, motivation, and commitment to patients and colleagues.
Support departmental changes, projects, and quality initiatives; take responsibility for assignments and contribute to efficient department operations.
Document in the medical record according to established procedures, complete assigned work in a timely and productive manner, and perform clerical functions as needed.
Achieve and maintain competency in, or perform at least one or more advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKG, or NG tube clamping and removal.
Limit medication access to distributing medication to the nurse.