Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

25d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care while addressing patients’ physiological, emotional, and social needs. The technician may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers.

The position is onsite at Lehigh Valley Hospital–Cedar Crest on the 7B Medical Surgical Unit. The schedule is Sunday through Saturday, 7 p.m. to 7:30 a.m., with rotating weekends and holidays. The PCT may be assigned virtual safety associate duties and may facilitate clinical examinations under a distant provider’s direction using peripheral devices, video conferencing equipment, and software.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the role of the patient care technician on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family member, or designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, with the ability to accurately convey, receive, and interpret information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds and perform the physical activities described for the role, including frequent to continuous standing and walking.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities to meet patient care needs under the direction of licensed clinical team members.
• Actively promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and respond promptly to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, technology, and software to support comprehensive virtual care encounters.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED