PCT I/II 36 hr day shift Medical Telemetry Unit, 12 hr shift

UMass Memorial Health•Clinton, MA

6d•$15 - $25•Onsite

About The Position

The Patient Care Technician I/II works under the direction of an appropriate licensed clinician to provide patient care and assist the healthcare team. The role supports patient comfort, safety, and daily living needs in an indoor patient-care environment. PCT II caregivers must meet the full competencies outlined by Nursing Professional Practice and may precept new Patient Care Technicians. The position is scheduled for 36 hours per week on a day shift, 7:00 a.m.–7:30 p.m., with every third weekend and every third holiday.

Requirements

High school education or GED.
PCT I: Basic Life Support certification within 30 days of employment.
PCT II: Current Basic Life Support certification.
PCT II: Demonstrated competency at the PCT I level, at least 800 hours worked, and at least six months as a PCA I.
PCT II: Prior inpatient or outpatient care experience, or clinical care training.
Ability to read, write, and communicate in English clearly and concisely.
Basic computer skills for PCT I; computer skills for PCT II.
Basic medical terminology knowledge for PCT I; medical terminology for PCT II.
Ability to remain calm under stress or in emergency situations.
PCT II: Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
PCT II: Proven problem-solving abilities for routine situations.
Ability to perform the listed duties in an indoor patient-care environment, including the stated physical demands.

Responsibilities

Communicate observations and changes in patients’ conditions to the RN in a clear and timely manner.
Provide constant observation of high-risk patients as assigned.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and policy.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in certain locations and other selected unit-specific procedures, including changing telemetry-unit batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist RNs and licensed independent practitioners with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, helping position patients, providing emotional support, and cleaning up afterward; use sterile technique when indicated.
Observe, measure, and record oral food and fluid intake; set up or refill tube-feeding solutions and bags as directed; empty and record approved outputs; and perform directed ostomy care for established ostomate patients.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from appropriate resources when additional direction is needed.
Stay current with hospital and unit updates by reviewing communications and responding to UMMHC email regularly.
For PCT II, precept new Patient Care Technicians as applicable.
Comply with departmental policies, procedures, objectives, health and safety requirements, and quality-improvement practices; attend required meetings and maintain reliable attendance.
Contribute to a professional, respectful, tolerant, civil, and accepting environment and perform other related duties as directed.