Patient Care Technician

MyMichigan Health•Midland, MI

103d

About The Position

The Patient Care Technician (PCT) works under the supervision of a Registered Nurse, performing and assisting with patients’ activities of daily living and certain patient-care treatments according to established policies, procedures, and guidelines. Casual employees must pick up shifts as outlined in the Midland Nursing - Casual Employee Policy. The role also supports nursing’s mission, goals, policies, and standards; follows medical center and unit policies and work rules; provides care appropriate to the age-specific needs of the population served; and responds according to procedure during medical center emergencies. The PCT helps maintain a safe and secure patient environment and provides professional, courteous customer service. Other duties may be assigned.

Requirements

Hold an internal MidMichigan Health Patient Care Technician certification, or meet one of the listed alternatives: current State of Michigan CNA registry documentation; EMT certification culminating in Michigan licensure; completion of an accredited LPN program culminating in Michigan licensure; or successful completion of one semester of nursing clinical education in an accredited Registered Nurse program.
A Medical Assistant credential is also accepted: RMA through AMT, CMA through AAMA, or an equivalent credential such as CCMA.
Current PCTs with an expired CNA or EMT certification, or a lapsed LPN license, may be offered an opportunity to achieve internal MidMichigan Health PCT certification.
Obtain Basic Life Support (BLS) certification within 3 months of hire or transfer.
Obtain TEAM ADVANCED (Techniques for Effective Aggression Management) certification within 6 months of hire or transfer; employees in this position on or before 12/31/2023 have 24 months to complete it.
High school education (listed as HIGH; no further equivalent experience or specialization is specified).
Interpersonal skills to communicate successfully with individuals and groups and explain ideas and concepts clearly to people at all levels.
Demonstrate competency in Microsoft Windows and participate in further learning opportunities as required.
Knowledge of medical terminology.
Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
Ability to move freely about the facility, with or without an assistive device, and perform the job functions described.
Overall vision, hearing, and dexterity—including handling, reaching, grasping, fingering, and feeling—with or without assistive devices.
Ability to wear personal protective equipment that includes latex materials or an appropriate substitute if required.
Ability to meet the position’s medium physical demands, including occasional lifting or carrying of 21–50 pounds, frequent handling of 20 pounds and/or walking, standing, or pushing/pulling arm or leg controls, and constant handling of 10 pounds.

Responsibilities

Under the direction of the RN, prioritize and organize care for assigned patients and perform basic nurse’s aide skills in accordance with orientation, competencies, policies, and procedures.
Document treatments and pertinent observations in the patient’s chart and report completed tasks to the team.
Maintain a clean, safe, and orderly unit.
Support the mission, goals, policies, and standards of nursing.
Recognize, support, and implement medical center and unit policies and work rules.
Provide for the age-specific needs of the population served according to department standards and policies/procedures.
Perform according to procedure in medical center emergency situations.
Provide and ensure a safe and secure environment for the patient.
Demonstrate professionalism and courtesy and provide excellent customer service.
Perform other duties as assigned.