Patient Care Technician - PCT

DaVita Kidney Care•Grand Rapids, MI
•Onsite

About The Position

The Patient Care Technician (PCT) provides direct, hands-on care to patients receiving outpatient dialysis for end-stage renal disease. Under the supervision of Registered Nurses, the PCT supports patients throughout their treatment, builds ongoing relationships with them, and contributes to safe, high-quality care. No prior dialysis experience is required; DaVita provides 9–10 weeks of paid clinical training. The role is full-time and typically involves three to four shifts per week, with shifts lasting 8, 10, or 12 hours depending on clinic scheduling and patient flow. The clinic operates Monday through Saturday, 5:00 AM to 6:00 PM, and shifts are scheduled between 4:00 AM and 7:00 PM. Teammates rotate opening and closing shifts, work every other Saturday, and participate in shared holiday rotations. Occasional floating to nearby partner clinics may be needed.

Requirements

  • Accredited high school diploma, GED credential, or equivalent.
  • Comfort working hands-on with medical equipment, needles, and blood in a clinical healthcare environment.
  • Ability to stay active, stand, and move around the clinic floor for extended portions of a shift.
  • Availability for rotating schedules within the clinic operating window, including early mornings, evenings, rotating Saturdays, and shared holiday rotations.
  • Ability to pass a pre-employment background check and drug screening.

Nice To Haves

  • Prior healthcare experience.
  • Certification as a CNA, Medical Assistant (MA), Certified Hemodialysis Technician (CHT), or Phlebotomist.

Responsibilities

  • Welcome patients and take and record vital signs.
  • Monitor patients’ health data before, during, and after dialysis and respond to their needs.
  • Assemble, sanitize, and prime dialysis machines and equipment in accordance with clinical safety protocols.
  • Build relationships with patients and families and educate them about kidney health, treatment routines, and wellness goals.
  • Collaborate with Registered Nurses, Nephrologists, Dietitians, Social Workers, and Clinic Leadership to provide holistic patient care.

Benefits

  • 9–10 weeks of paid classroom and precepted on-the-floor clinical training.
  • Clinical Ladders program and Bridge to Your Dreams program, which covers tuition for teammates pursuing an RN degree.
  • Medical, dental, and vision insurance starting the first month.
  • 401(k) retirement plan with company match.
  • Paid Time Off (PTO).
  • Backup child and elder care.
  • Free Headspace subscription.
  • Employee Assistance Program (EAP).
  • Comprehensive parental leave.
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