About The Position

Provides basic patient care under the direction of a licensed nurse and performs clerical functions and tasks related to department needs. Provides care to surgical, geriatric, medical/surgical, adult, pediatric, obstetric, telemetry, and psychiatric patient populations. For ICU and CCU assignments, serves as the patient's “Personal Care Champion” by assisting with activities of daily living. The role includes patient safety and monitoring, bedside shift reports, support with wound prevention and pressure-injury prevention, and routine clerical and administrative work. The position may be scheduled in the Critical Care/Float Unit. Hours are PRN and vary. Holiday coverage is required in the CCU, along with every-third-weekend coverage.

Requirements

  • Basic Telemetry course required.
  • Completion of a Certified Nursing Assistant (CNA) course, or completion within four months of hire, required; CNA is required upon hire for applicants currently in high school.
  • Basic Dysrhythmia Certification required within six months of hire.
  • Dependent Adult Abuse Mandatory Reporter certification through the Iowa Department of Human Services required within 120 days.
  • Child Abuse Iowa Mandatory Reporter certification through the Iowa Department of Human Services required within 120 days.
  • MOAB required within 12 months of hire.
  • For ICU and CCU: NIHSS and eight hours of Primary Stroke Education required within 90 days of hire.
  • Demonstrated keyboarding proficiency and computer navigation skills.
  • Knowledge of basic math sufficient to calculate intake and output.
  • Ability to manage multiple tasks, prioritize work, and complete functions with minimal errors or rework.
  • Ability to recognize when something is wrong or likely to go wrong, and to monitor performance and take corrective action as appropriate.
  • Ability to communicate clearly and effectively verbally and in writing, listen attentively, understand written work-related material, and interact effectively with others.
  • Ability to see details at close range and exert maximum muscle force to lift, push, pull, or carry objects.
  • Knowledge of customer and personal service principles, administrative and clerical procedures, English language, human behavior, and procedures for providing care.

Nice To Haves

  • Medical Terminology course, or completion within one year of hire, preferred.
  • Health care experience within the past five years preferred.
  • Computer classes or experience preferred.

Responsibilities

  • Provide basic patient care under the direction of a licensed nurse.
  • Care for restrained patients and monitor their safety as directed by the licensed nurse.
  • Perform bedside shift reports at the beginning and end of shifts.
  • Use policies and procedures to help prevent patient falls and assist with wound and hospital-acquired pressure-injury prevention.
  • Use equipment and supplies cost-consciously and follow personal safety practices, including infection-control procedures and use of lifts, gait belts, eye shields, and gloves.
  • Respond to patient call lights promptly, address requests, or notify a co-worker who can fulfill them.
  • Answer telephones and direct calls to appropriate staff.
  • Maintain clean patient rooms and change linens as appropriate.
  • Deliver messages, documents, and specimens.
  • Observe patients, measure and record intake and output and vital signs, and report changes to professional staff.
  • Maintain unit supplies and inventory according to routine.
  • Monitor patients proactively for safety, communicate monitoring-device needs to the licensed nurse, and use patient safety devices consistently.
  • Document activities accurately and promptly in the medical record.
  • Greet visitors and callers, determine the purpose of their visit or call, and direct them to appropriate staff.
  • Assist with admissions, discharges, and transfers in collaboration with other staff.
  • Assemble, clean, sheet, and tear down medical records.
  • Operate office and unit equipment, including nurse call systems, fax machines, scanners, photocopiers, computer systems, telephone systems, and telemetry equipment.
  • Enter orders accurately and promptly.
  • Perform clerical and administrative functions, including ordering and maintaining supplies.
  • Perform equipment quality checks, such as checks on crash carts and transport monitors.
  • Register patients accurately, verify patient information, and track and record unit census.
  • Maintain regular and reliable attendance.
  • For ICU and CCU assignments, assist patients with activities of daily living as their Personal Care Champion.
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