About The Position

Provides basic patient care under the direction of a licensed nurse and performs clerical and administrative tasks related to unit needs. Provides care for surgical, geriatric, medical/surgical, adult, pediatric, obstetric, telemetry, and psychiatric patient populations. For ICU and CCU, serves as the patient's Personal Care Champion by assisting with activities of daily living. The position is scheduled for 36 hours per week, from 7:00 p.m. to 7:30 a.m., with CCU holiday requirements and an every-third-weekend requirement. Basic Dysrhythmia Certification is required within six months of hire. The role includes monitoring patient safety, observing and reporting changes in patient condition, documenting care, assisting with admissions, discharges, and transfers, and maintaining clean rooms and unit supplies. It also involves answering call lights and telephones, handling messages and specimens, operating unit and office equipment, and completing clerical and administrative functions. Regular and reliable attendance is required.

Requirements

  • Basic Telemetry course required.
  • Completion of a C.N.A. course, or completion within four months of hire, required; if currently in high school, a C.N.A. course is required upon hire.
  • Certified Nursing Assistant qualification required within 120 days, with CNA required upon hire if the candidate is in high school.
  • Basic Dysrhythmia Certification required within six months of hire.
  • Dependent Adult Abuse Mandatory Reporter certification through Iowa Department of Human Services required within 120 days.
  • Child Abuse Iowa Mandatory Reporter certification through Iowa Department of Human Services required.
  • MOAB required within 12 months of hire.
  • For ICU and CCU, NIHSS and eight hours of Primary Stroke Education required within 90 days of hire.
  • Demonstrate accurate keyboarding proficiency and computer navigation skills.
  • Knowledge of basic math to calculate intake and output.
  • Ability to manage multiple tasks, prioritize tasks, and complete work with minimal errors or rework.
  • Knowledge of customer service, administrative and clerical procedures, English language, human behavior, and procedures for providing care.
  • Strong interpersonal and communication skills, including listening, speaking, writing, and understanding work-related documents.
  • Ability to monitor performance, recognize when something is wrong or may go wrong, and adjust actions in response to others.
  • Ability to see details at close range and exert maximum muscle force to lift, push, pull, or carry objects.

Nice To Haves

  • Medical Terminology course, or completion within one year of hire, preferred.
  • Health care experience within the past five years preferred.
  • Computer classes or experience preferred.

Responsibilities

  • Provide basic patient care under the direction of a licensed nurse.
  • Care for restrained patients and monitor their safety as directed by the licensed nurse.
  • Perform bedside shift reports at the beginning and end of shifts.
  • Use policies and procedures to help prevent patient falls and assist with wound prevention and prevention of hospital-acquired pressure injuries.
  • Use equipment and supplies cost-consciously and follow personal safety practices, including infection control and use of lifts, gait belts, eye shields, and gloves.
  • Answer patient call lights promptly and address requests or report them to a co-worker for follow-up.
  • Answer telephones and direct calls to appropriate staff.
  • Maintain clean patient rooms and change linens as appropriate.
  • Deliver messages, documents, and specimens.
  • Observe patients, measure and record intake and output and vital signs, and report changes to professional staff.
  • Proactively monitor patients for safety, communicate monitoring-device needs to the licensed nurse, and consistently use patient safety devices.
  • Document activities accurately and promptly in the medical record.
  • Greet visitors and callers, determine the purpose of their visit or call, and direct them to appropriate staff.
  • Facilitate admissions, discharges, and transfers in collaboration with other staff.
  • Assemble, clean-sheet, and tear down medical records.
  • Operate nurse call, fax, scanner, photocopier, computer, telephone, and telemetry systems.
  • Enter orders accurately and promptly.
  • Perform clerical and administrative functions, including ordering and maintaining supply inventory.
  • Perform equipment quality checks, including on crash carts and transport monitors.
  • Perform accurate patient registration, verify patient information, and track and record unit census.
  • Maintain regular and reliable attendance.
  • For ICU and CCU, serve as the patient's Personal Care Champion by assisting with activities of daily living.

Benefits

  • Competitive base pay
  • Matching retirement programs
  • Health, dental, and vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts, including car rental and cell-phone plans
  • Employer-paid long-term disability, life, and AD&D coverage
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary life, AD&D, short-term disability, critical illness, accident, and hospital indemnity plans
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