Patient Care Technician

Lehigh Valley Health Network • Dickson City, PA

14d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by addressing patients’ physiological, emotional, and social needs and respecting the uniqueness and diversity of each individual. The PCT communicates and collaborates with the interprofessional team, patients, families, and designated care partners, and helps maintain a safe, well-supplied care environment.

The position may include facilitating telehealth encounters between patients and providers in collaboration with clinical departments and staff at the patient’s site. Under a distant provider’s direction, the PCT may assist with a clinical examination using peripheral devices, video conferencing equipment, and software such as Epic and Vidyo. The PCT may also be assigned virtual safety associate duties based on campus needs.

This is an onsite night-shift position at Lehigh Valley Hospital–Dickson City. The schedule is 7 p.m. to 7:30 a.m., three 12-hour shifts per week, with rotating weekends and holidays.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene needs and ability to apply that knowledge to patients.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and health care.
• BLS (Basic Life Support) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; examples include pushing or pulling patients on a bed or stretcher, requiring 29 pounds of push force, and lateral transfers involving up to 50 pounds of the patient’s weight.
• Ability to stand and walk frequently to continuously.
• May need to kneel, bend, squat, and perform CPR as required by the role.

Nice To Haves

• Successful completion of LVHN’s inexperienced technical partner course is required for LVHN colleagues.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain available supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
• May serve as a virtual safety associate based on campus needs.
• May facilitate clinical examinations for telehealth encounters under a distant provider’s direction, using required peripheral devices, video conferencing equipment, and software.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED