About The Position

The Patient Care Technician is a member of the health care team who, under the supervision of a registered nurse, supports delivery of a consistent standard of care for a group of patients. The role addresses patients’ hygiene, safety, nutrition, elimination, and comfort needs in the Neurosurgical ICU at Jackson Memorial Hospital. The position is full time on the day shift, from 7 AM to 7 PM. The technician provides generalized patient care, assists with procedures and patient positioning, uses specialized equipment as needed, maintains patient care areas and supplies, and supports unit-specific activities and procedures. The role also includes demonstrating Jackson Health System’s CARE values: Compassion, Accountability, Respect, and Expertise.

Requirements

  • High school diploma or successful completion of a GED.
  • AHA Basic Life Support (BLS) credential with at least 6 months of validity.
  • Generally requires 0 to 3 years of related experience.

Nice To Haves

  • Prior nursing support experience is highly preferred.

Responsibilities

  • Uses a systematic process to provide or modify care and patient/family education.
  • Assists the health care team with simple procedures, prepares supplies and equipment, provides patient/family support, assists with positioning patients, and sets up or removes equipment.
  • Performs generalized patient care tasks, including taking vital signs, feeding, assisting with mobility, managing IV lines and drainage, and providing personal hygiene such as bathing, dressing, and bed and linen changes.
  • Uses specialized equipment as needed when providing patient care, such as spirometers and restraints.
  • Prepares and cleans exam rooms, patient treatment areas, and stretchers between patient use.
  • Transports patients to and from treatment areas when needed.
  • Cleans the assigned clinic area after patient treatment is finished at the end of the day, according to departmental procedures.
  • Takes and picks up food orders for patient kitchen evaluation.
  • Assists in fabricating adaptive and assistive equipment, such as washing mitts, wheelchair gloves, safety belts, and straps.
  • Keeps the storage closet orderly and stocked.
  • Assists with office duties as needed, including answering phones and taking messages.
  • Follows and performs unit-specific policies and procedures as detailed on the unit-specific competency checklist.
  • Uses job- and unit-specific equipment as required.
  • Demonstrates behaviors reflecting service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
  • Performs other related job duties as assigned.
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